Frequently Asked Questions
Everything you need to know about your UN:IK order.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.
What is your return policy?
We offer a 28-day return window from the date of delivery. Items must be in their original, unworn condition with all tags attached to be eligible for a refund.
How do I know which size to choose?
Each product page features a detailed size guide. Our clothing generally follows a contemporary fit, but we recommend checking specific measurements for oversized items.
Do you restock sold-out items?
Many of our collections are limited edition to maintain exclusivity. However, we do occasionally restock core essentials. Sign up for back-in-stock alerts on the product page to stay updated.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How should I care for my UN:IK garments?
To preserve the quality of the fabric and prints, we recommend washing items inside out at 30°C and avoiding tumble drying.